Delivery & Shipping
Credit Card Security
We use PayPal for all our online payments as it is known and trusted as a leading and secure payment gateway for web transactions.
However a PayPal account is NOT required to make a purchase – ANY DEBIT OR CREDIT CARD may be used through the PayPal payment system.
Our Delivery Commitment
We aim to dispatch your items as quickly as possible, normally within FIVE WORKING DAYS from date of order providing there are no issues with your purchases.
While we endeavour to keep our web stock accurate, we also sell directly from our shop so some items may occasionally be unavailable. Should this occur, we will contact you by phone or email to discuss options.
Please provide a daytime telephone number so we can contact you if required.
Minimum Order
There is a minimum order value of £10.00 to use our checkout on this site.
Purchase and Collect – Local Northern Ireland Customers Only
Local Northern Ireland customers can avoid the disappointment of missing out on a particular fabric or pre-cut by availing of our ‘Collect at Shop’ service.
Simply purchase your items online then select the ‘Collect at Shop’ box in the carriage options. This option will appear after you input your BT postcode. Next, you will be directed to the checkout and your fabric will be waiting for collection at Love Stitching when you visit next.
NOTE. This Service is ONLY available for Northern Ireland customers with BT postcodes.
Royal Mail
Our parcels are shipped via Royal Mail, 2nd Class post and should be delivered in two to three working days.
PLEASE NOTE: this is not a ‘tracked’ service therefore, in the event of a package being lost, claims are limited to the value of £20 by Royal Mail.
Should you require a ‘Royal Mail Signed For’ delivery or a ‘Royal Mail Special Delivery Guarantee’ service please contact us directly for rates.
UK Royal Mail Postage Rates:
For orders between £10.00 and £16.00, postage and packing is £2.40
For orders between £16.01 and £29.99, postage and packing is £3.80
For orders between £30.00 and £39.99, postage and packing is £4.60
For orders between £40.00 and £59.99, postage and packing is £5.60
For orders above £60.00, postage is FREE* – our way of saying ‘thank you’! Free carriage applies to orders consisting of fabric only.
Please Note: Carriage for thread has a minimum value of £3.60 as spool dimensions dictate thread can only be shipped as a ‘small parcel’.
Please Note: Carriage for wadding has a minimum value of £4.60 for one meter of wadding – maximum of four meters per parcel.
Orders which include products such as large rulers, cutting boards or other bulky items will incur additional postal charges – please contact us for details prior to ordering.
UK Free Shipping:
*Please note, that all carriage FREE orders over £60 will be sent as ‘Second Class Signed For’ via Royal Mail and will require a signature on delivery.
European Postage Rates:(tracked / signed for service)
For orders between £10.00 and £14.99, postage and packing is £10.00
For orders between £15.00 and £29.99, postage and packing is £13.00
For orders between £30.00 and £39.99, postage and packing is £15.00
For orders between £40.00 and £99.99, postage and packing is £18.00
For orders between £100.00 and £149.99, postage and packing is £25.00
For orders above £150.00 the postage and packing is £30.00
Postage rates for the Rest of the World (tracked / signed for service)
For orders between £10.00 and £14.99, postage and packing is £11.00
For orders between £15.00 and £29.99, postage and packing is £16.00
For orders between £30.00 and £39.99, postage and packing is £22.00
For orders between £40.00 and £99.99, postage and packing is £29.00
For orders between £100.00 and £149.99, postage and packing is £32.00
For orders above £150.00, the postage and packing is £40.00.
Returns:
Please see our Full Terms &Conditions for full returns information.